15th January 2018 Update: What's Your Fear As A Seller on Fiverr

15th January 2018 Update: What's Your Fear As A Seller!

Over the past seven years, the Fiverr community has grown and evolved tremendously. More than 10 million Gigs have been posted, with an average of nearly one million transactions each month in the past year. We aim to represent the massive amount of talent on our platform in the best possible way. So we are updating Fiverr seller level system. Beginning on January 15, 2018, we will evaluate Fiverr sellers on a monthly basis. To learn more about the standards view the updated section in your analytics page.

When is the first seller evaluation?

The first analysis can happen on Jan fifteen, 2018. From there, it'll repeat on AN in progress basis on the fifteenth of every month.

Are all current promotions/demotions stopped until the first evaluation?

No, these rules stay in situ till the primary analysis on 1/15.

What should I do to keep up my current level?

 
Look at the updated level read on your analytics page. you'll be able to see the standards you wish to stay so as to keep up your current level, with a spotlight on your performance once operating with consumers. carry on the nice work you’re doing currently and there ought to be no issue. 

What should I do in order to move up to the next level?

Your analytics page ought to conjointly define the standards you wish to realize so as to maneuver up to ensuing level. These conditions ar completely different for every level, however, one demand is that the same across the board: all sellers should maintain a high level of service once operating with consumers.

Will the top-rated level promotion continue to be manual?

The Fiverr team fastidiously reviews the sort of service offered, quality of the deliveries, and also the seller’s overall performance so as to judge the seller’s acceptable level. so ranking sellers can still be hand-selected so as to keep up the very best potential standards.

How do you calculate my seniority?

Seller seniority is calculated from the date that a vendor initial printed a Gig. therefore a vendor that had a Gig printed in 2016 would be a lot of senior to a vendor whose initial printed Gig was in 2018.

What is the “days without warning” standard?

Above all, we tend to aim to stay our marketplace safe and honest. Any vender WHO violates our terms of service receives a warning—and if the offenses continue, the vendor could also be aloof from Fiverr. within the updated system, sellers should guarantee they’re not violating our rules or risk level drop.

Sometimes a buyer and I cannot resolve an issue, so an order is mutually canceled. Will that affect my order completion and my level?

The order completion rate calculation is predicated on the number of orders you have got completed over the last sixty days. If you systematically give a top quality service—and you simply sell a service that you’re able to provide—one canceled order shouldn’t hurt your level standing. In general, to stay your current level, you must aim to stay your completion rate higher than ninetieth within the past sixty days.

I get spammed by many users in my inbox, is this going to affect my response rate and my level?

Immediately report any inappropriate message that isn’t skilled and/or associated with the service. Our Trust & Safety team review these messages fastidiously. If it's found to be spam, then it'll not have an effect on your response rate.

I’ve already achieved a top level, but I didn’t earn the new amount required for my level. Will I be demoted?

Don’t worry, doers—in the updated system, AN existing vendor can't be demoted simply because the earning isn’t as needed within the updated terms. As long as you maintain your response rate, deliver complete orders on time, and still receive smart ratings, you'll keep your current level. You’ll be solely demoted if you're unable to fulfill these standards—and so as to be promoted make a copy, you’ll have to be compelled to meet the earnings standards once more.

TIPS

Deliver all orders on time! If you acknowledge that AN order needs a lot of work than originally planned, check that to increase the delivery time of the order through the resolution set on the order page. Don’t try and skirt the system and deliver unfinished work as this is often against Fiverr Terms of Service and can have an effect on your level.
If you receive several messages, you'll be able to continuously set a quick-response autoreply to assist you to manage your inbox.
we tend to take our Terms of Service terribly seriously. If you violate our TOS, it'll have an effect on your eligibility for promotion. check that you inform yourself with these rules and abide by them in your regular Fiverr interactions.
If you're troubled to manage incoming orders and deliver them on time, think about using the limit orders in queue feature. this enables you to line a limit on your flow of orders, therefore, you'll be able to check that you give outstanding service and delivery.